Delivery & Returns Policy

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Delivery

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The WendyGarcarz.Com store currently ships to addresses within Great Britain and Northern Ireland.

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Delivery of electronic downloads are immidiate, physical products can take up to 7 days.

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Returns & Refunds

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If for any reason you are not completely satisfied with your purchase from WendyGarcarz.Com, please contact us to arrange a return or refund within 30 days of receipt for a refund excluding shipping costs.  All pyhsical goods will be inspected upon arrival at our warehouse.

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If you decide to return your product for a refund follow these steps to organise your free return:

1. Please fill out the return form included in your parcel. Fill in the reference number(s) of the items you wish to return and select a reason for the return. Please be aware that if you do not include your return form in the parcel then your refund will be delayed as this information is vital for a refund to be processed.

 

Contact WendyGarcarz.Com helpline to arrange a free return:

 

• Call: 01283 575136

• Email: wendy@wendygarcarz.com

 

Please have the following information to hand:

 

• Order number

• Items to be returned

• Reason for the return

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You will receive a telephone call once your return item has been received 

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Please Note:  Refunds only apply to physical items, not electronic downloads

 

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August 2020